Good to know
Questions, answered
The things people ask us most — wax, wicks, burn time and what happens after you order.
What are Colight candles made of?
A hand-blended 100% natural soy wax, lead-free organic cotton wicks and premium fragrance oils. No paraffin, no metal wick cores, no dyes we wouldn't want in our own rooms.
How long does a Colight candle burn?
Roughly 18–22 hours for the 220 ml jar, 8–10 hours for the 90 ml jar, 2–3 hours for the minis and tealights, and up to 45 hours for the Bloomflame Pillar. Burn time varies with draught and room size.
Why do some fragrances cost ₹50 more?
About fifteen of our scents — Musk, Ocean Blue, Cinnamon Bark, French Lavender, Vanilla, Jasmine, Royal Sandalwood and others — use costlier oils at a higher load. The surcharge shows in the dropdown and in the price the moment you pick one.
A fragrance I want is sold out. What now?
Scents are poured in small batches and usually return within one to two weeks. Write to us with the shape and scent you're after and we'll tell you the next pour date — or hold one from that batch for you.
Is the Wax Sachet a candle?
No — it has no wick and is never lit. It's a flameless scented sachet for wardrobes, drawers, cars and small closed spaces.
Do you take custom orders?
Yes. There's a 'special requests' field at checkout for a different shape, colour or scent pairing, and we'll write back before we pour.
How much is delivery?
₹100 flat across India, and free on orders over ₹1,000.
How do I check my order status?
Use the order tracking page with your order number (it looks like COL-260826-4821) and the email you ordered with.
Can I return a candle?
Because each piece is poured by hand to order, we don't take change-of-mind returns. If anything arrives damaged or wrong, send us a photo within 48 hours and we'll remake or refund it.
